Scripts

Scripts

Business Launch Script (practice)

BUSINESS LAUNCH SCRIPT (practice version)


Hi [name]. How are you? [quick rapport]

Listen, it’s just a quick call, I’ve just started a new business and I’m after a favour.

I’m in my training phase and in order to complete my training I need to book 6 (supported) appointments (with my Supporting Partner).

I’m looking to do these in an over the phone or over the internet presentation, would you do me a massive favour and let us show it to you?

When are you free? Monday or Tuesday? 7pm or 8pm?

Handling questions on the phone:

What should you say if that ask: “What is it? / What’s it all about?” There are multiple ways to reply:

I’ll show you when I see you. When are you free? Monday or Tuesday? 7pm or 8pm?

You could even say:

It’s a visual thing – I’ll need to show you or we’ll be here all day! When are you free? Monday or Tuesday? 7pm or 8pm?

Maybe:

It’s just so I can tick off my training. When are you free? Monday or Tuesday? 7pm or 8pm?

Or:

Look, I’m new to this, if I explain over the phone I’ll mess it up. I really need to show you because that way I’ll do it right. When are you free? Monday or Tuesday? 7pm or 8pm?

Or even:

Look, I really am trying to get my head around this myself, I’ve got a presentation that does it all for me. Would you mind if I just practice going through it with you and get your answers there? When are you free? Monday or Tuesday? 7pm or 8pm?

Please note: This script can be used to organise both supported and solo appointments – simply say (the bracketed text) when a Supporting Partner is coming with you, and don’t say it if you’re going on your own!

Business Launch Script (referrals)

BUSINESS LAUNCH SCRIPT (referrals version)

Hi [NAME], I wonder if you can do me a favour? I’ve just started a new self-employed role & I’m looking for some help with getting the word out.

<they reply/chit chat/what is it?>

Thanks! The company I’m working with gives people the option to reduce their household bills when they shop locally or online. My trainer & I are showing people how this works on a  quick screenshare, so they can recommend me on to their connections after they’ve seen it. Would you be able to help in this way (You will not be sold to in any way – this is purely so I can get the word out!)

<yes, sure etc>

OK, thanks. Monday/Tuesday at 6:30pm is currently free here; let me know which works better for you.

OK, great – here’s the link: www.onlinemeetingnow.biz/team

<then normal chit-chat & end call as normal>

Handling questions:

If they ask for more details:

“Well, to be fair, NAME, I haven’t started yet – it’ll be much easier for my trainer & me to show you on screen. It’ll only take about 10-15 minutes for us to show you.”