BUSINESS LAUNCH SCRIPT (practice version)
Hi [name]. How are you? [quick rapport]
Listen, it’s just a quick call, I’ve just started a new business and I’m after a favour.
I’m in my training phase and in order to complete my training I need to book 6 (supported) appointments (with my Supporting Partner).
I’m looking to do these in an over the phone or over the internet presentation, would you do me a massive favour and let us show it to you?
When are you free? Monday or Tuesday? 7pm or 8pm?
Handling questions on the phone:
What should you say if that ask: “What is it? / What’s it all about?” There are multiple ways to reply:
I’ll show you when I see you. When are you free? Monday or Tuesday? 7pm or 8pm?
You could even say:
It’s a visual thing – I’ll need to show you or we’ll be here all day! When are you free? Monday or Tuesday? 7pm or 8pm?
It’s just so I can tick off my training. When are you free? Monday or Tuesday? 7pm or 8pm?
Look, I’m new to this, if I explain over the phone I’ll mess it up. I really need to show you because that way I’ll do it right. When are you free? Monday or Tuesday? 7pm or 8pm?
Look, I really am trying to get my head around this myself, I’ve got a presentation that does it all for me. Would you mind if I just practice going through it with you and get your answers there? When are you free? Monday or Tuesday? 7pm or 8pm?
Please note: This script can be used to organise both supported and solo appointments – simply say (the bracketed text) when a Supporting Partner is coming with you, and don’t say it if you’re going on your own!
BUSINESS LAUNCH SCRIPT (referrals version)
Hi [NAME], I wonder if you can do me a favour? I’ve just started a new self-employed role & I’m looking for some help with getting the word out.
<they reply/chit chat/what is it?>
<then normal chit-chat & end call as normal>
If they ask for more details:
“Well, to be fair, NAME, I haven’t started yet – it’ll be much easier for my trainer & me to show you on screen. It’ll only take about 10-15 minutes for us to show you.”