Hi, is that ******** ?

<reply>

Hi, my names’s YOUR NAME, I run a business like yourself. The reason for the call is that at the moment, a lot of local businesses have been struggling with cashflow since the lockdown, and so we’re offering a free bill review for your business & home-setup to see if we can help reduce your spend, and if we can’t, we’ll be the first to let you know.

Is that something you’d be open to looking at?

<Yes/No>

No: OK, no problem, thanks for your time anyway – have a great day.

Yes: OK, great. It takes about 15-20 minutes over the phone to for one of my colleagues, Dez, or myself to see if we can help; at the moment this evening or tomorrow after 6pm is clear; which of those works better for you?

<tomorrow at 6pm>

OK, I’ll give you a call tomorrow at 6pm. If you can find an energy bill beforehand, that’ll make sure we give you a more realistic quote.

<they reply>

OK, great, speak with you tomorrow at 6pm. Oh, one last thing, if you need to change the time or day for whatever reason, if you could let me know beforehand, that would be very helpful.